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For the pride and joy.
We create places that play host to extraordinary experiences.
Our values are described in 3 words. Each is equally important and it's the combination of all 3 that make things uniquely Zetter.
As employers we see one of our key roles as making sure our people are happy and helping them maintain a great state of mind. If we create an environment in which our team feel content and free of stress, everything else slots into place; that’s when the magic happens.
We put our heart and soul in to everything we do and we expect the same of everyone who works with us. Generosity, energy, passion and attention to detail are characteristics of a happy team whose opinions matter.
Taking pride in what we do is hugely important to us. Success to us means more than just turning a profit. It's about doing the right thing for our people, our guests, our communities and our environment.
The Zetter's is not a 'top down' approach, we don't really "do" formal hierarchies. Ours is an open and honest culture where the owners of the business are always around and always listening. Ideas from all team members are welcome and rewarded.
What's the point if it's not fun? We throw epic staff parties, celebrate successes at the drop of a hat and generally strive to keep a smile on everyone's face.
This is Big News! Inspired by The John Lewis Partnership, The Zetter Group have a profit sharing scheme which is unique to the industry and open to all of those who have been with the company for 2 years or more. The scheme is about our people sharing and celebrating in the company's success and is paid out as a percentage of salary when the end of year results are announced.
What's more, on top of the profit sharing scheme we also have a pretty spectacular list of rewards and benefits that help make life a little easier or more fun for our people.
Sustainability is at the heart of The Zetter Group's culture and we believe that this is the only way to operate. Success to us means more than just turning a profit. It's about doing the right thing for our people, our guests, our communities and our environment. It makes us feel good AND it makes good business sense.
We are proud of our achievements and accreditations. The Zetter Hotel has a Gold Award from Green Tourism. Bistrot Bruno Loubet and Grain Store have the maximum 3 stars from the Sustainable Restaurant Association and Grain Store was named London's Most Sustainable Restaurant!